Terms & Conditions
Terms & Conditions
1. Acceptance of Terms
By accessing or purchasing from this platform, you agree to these Terms. If you do not agree, please discontinue use immediately.
2. No Medical Advice
: Product descriptions, specifications, and categorizations are for informational purposes only and do not constitute medical advice.
3. Account Security
You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
4. Pricing and Orders
- Adjustments: We reserve the right to cancel orders or adjust pricing in the event of technical errors or supply discrepancies.
- Verification: Orders for regulated medical devices may require professional license verification before fulfilment.
5. Returns and Refunds
Due to the sterile and surgical nature of the products, returns are strictly limited. Unsealed, used, or contaminated items cannot be returned or refunded under any circumstances.
6. Limitation of Liability
We are not liable for any direct, indirect, or consequential damages resulting from the misuse, improper handling, or unauthorized application of any products purchased on this platform.
7. Intellectual Property
All logos, text, imagery, and product data layouts are the exclusive property of this marketplace and may not be copied or repurposed without written consent.
8. Governing Law
These terms are governed by the laws of your jurisdiction. Any legal disputes shall be handled exclusively within local courts.
10. Sterility & Product Integrity
- Storage Disclaimer: We are not responsible for product degradation, contamination, or compromised sterility resulting from improper storage conditions after delivery.
- Pre-Use Inspection: Buyers must inspect the sterile packaging of all surgical goods upon receipt and before any clinical use.
11. Manufacturer Warranty & Recalls
- Recall Assistance: In the event of a manufacturer product recall, we will facilitate communication and inventory tracking to protect patient safety.
- Warranty Pass-Through: All product warranties are provided solely by the original manufacturer; our marketplace handles logistics but does not issue independent product performance guarantees.